You can track your orders and view previous orders in My Orders. Once there, you can view the details of a specific order. On the order details page, click "View Tracking Details" for the item you wish to track, and you will see detailed tracking info.
Note: Please allow 48 hours for the tracking info to appear. We allow all sellers up to 2 days to ship your items before we take action. If your item is being shipped internationally, then there is no tracking info available. You will be notified via email for all international orders.
In the event that you are unable to find your package, after it had been marked as received or delivered, you have up to 5 days to report it as missing. Beyond 5 days Baopals is no longer liable for any missing packages.
Click the "Need Help?" button on the item in question from your My Orders page if you ever need a pal to help you out.