If you click to view tracking on an item you have ordered, you may occasionally see the message "Tracking is currently unavailable for this item."
There are two common reasons for this to occur:
- Your item has not yet shipped out from the seller. Once the seller ships your item, they will input a tracking number, and tracking updates will begin to show.
- The logistics company that delivered your item is no longer storing those tracking updates. This can happen when a significant amount of time has passed (several weeks or more) since the item was delivered.